The website constantly gives a white screen error, and most plugins don't work.
For example, I plan matches, but they don't appear on the homepage. Everything I change disappears, and I'm having serious problems with my client.
Author response
Hello,
The white screen error is usually related to server. We couldn't reproduce this on our installation, so please check if your hosting provider support recommended values for server parameters listed here.
We are not sure which element you're using to display matches and if you are adding new one or just editing the ones from the demo. We will gladly help you, however, we cannot provide support over reviews. You should submit a support request at our Help Center and one of our support agents will gladly help you.
To submit a ticket please follow instructions from this article - How To Submit A Ticket.
Also, if you are using cache plugins, then please deactivate them for now. When cache plugins are activated cashed .css and .js files display instead of updated ones and it looks like the changes you've made aren't applying.
It's recommended that cache plugin stays deactivated while the site is still in the development stage.
We hope that everything will be resolved once you contact our support and that you'll reconsider your rating afterwards.
Best regards,
Mikado-Themes
