Dear team,
I have recently purchased your theme and am currently experiencing a critical error on my WordPress website. The error message displayed is:
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”
Due to this issue, I am unable to access or edit the backend of my site.
Could you please assist me in resolving this issue as soon as possible?
Thank you.
Author response
We have not received any support requests from you.
For your issue, please contact our support team at https://wpopal.ticksy.com or email:help@wpopal.com and attach your site info also, they will check and support you.