Author response

Hello, Apologies if you experienced any inconvenience.

To ensure we assist you properly, please raise a support ticket on our Desky portal by selecting the correct product:
Support Link : https://iqonic.desky.support/

While our product is stable and well-tested, issues can sometimes occur due to the customer's setup environment, such as:
- Improper server installation on the server side
- Incorrect configuration settings
- Missing file or folder permissions

These issues are usually related to the setup process not the product itself.

Still, once we receive your ticket, we’ll do our best to guide and support you — even if the issue is from your end.

We’re here to help you out!

Thank you.