Author response

Hello,

We are sorry that you got this impression.

The theme and the demo page in question are responsive, and they adjust correctly on mobile devices based on screen width. This can easily be checked if you visit the demo page on a mobile device.

It is possible that on your website, some adjustments need to be made based on your content. The options for this exist within the theme, and our support agents will gladly assist you further.

We have not noticed any tickets regarding responsiveness submitted by you on our Help Center.

We encourage you to submit a ticket to our Help Center, and our agents will gladly assist you.

Hopefully, everything will be resolved and you will reconsider your rating.

Best,
Mikado