for Customer Support

Very poor customer support and many issues withe the theme!

Author response

Hello,

We are sorry to hear that you've got this impression. The theme is working correctly on our installation and all of our themes do get strictly tested before they can be released or updated.

We do believe that the theme is well documented, and we do understand that it might be confusing at first, but besides our themes documentation here you can also find many great articles that might help you on the way of developing your website.

Your ticket should now be updated with response and we are sorry if there's been any misunderstanding with our support. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you.

We hope that everything will be resolved and that you'll reconsider your rating afterwards.

Best,
Elated

by
by
by
by
by
by