for Bugs

This theme has very critical defects that need to be fixed before it can be used. The documentation is out of date with the theme, and very limited providing almost no value. The author is not helpful with his responses. Customers ask a lot of the same questions, but the author does not answer in the forums, or with a knowledge base, so all of us customers have to wait until he responds to us individually, and the responses are not useful. However, on the good side, the theme is nice looking, has good features, and seems to be cleanly coded. It’s just a shame that he isn’t fixing these issues.

Author response

Thank you for your feedback. We reply to all support tickets and fix any real issues. In your case, we answered around 30 questions, even beyond standard support.

Our documentation is updated regularly, but if anything is outdated, we welcome feedback. While our main support is through email, we’re working on improving our knowledge base.

We always try our best to help, and we want our support to be fairly represented. If you still have any issues, feel free to contact us.

Best regards,

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