Author response

Hello,

We are sorry to hear that you've got this impression. The theme is working correctly on our end.

If you are experiencing some problems on your site, and you suspect that the theme might be the cause of this unexpected behavior, then please submit a ticket at our Help Center and one of our support agents will gladly help you.
To submit a ticket please follow instructions from this article - How To Submit A Ticket.

At the moment we couldn't locate any ticket from you at our Help Center and we don't have enough information in order to help you. We hope that after you contact our support, everything will be resolved and that you'll reconsider your rating afterward.

Best,
Mikado