The theme I purchased is incredibly difficult to set up. The customization options are limited, and the documentation is unclear. I regret buying it—very disappointing and not user-friendly at all.
Author response
Hi Marsoa.,
We sincerely apologize for the difficulties you have encountered while setting up the theme. We highly value your feedback and are committed to ensuring a seamless experience for you.
To better understand and address your concerns, please share specific details about the challenges you are facing. Our team will provide clear guidance or make the necessary adjustments to meet your requirements.
For a more efficient resolution, we kindly request you to share your WordPress and FTP login credentials securely at support@wedesignthemes.com. This will allow us to analyze the setup and implement the required solutions directly.
Thank you for your cooperation. We are always happy to help and support you!
