While the plugin might work fine by itself, I purchased this plugin to work with the Distance Rate Shipping plugin (as advertised). While support tried to assist with a lot of back and forth communication, version updates and even an online meet, we never got this implemented successfully.
We requested a refund when we first started experiencing problems, but the support dragged on past the refund window - so we essentially paid for it and could never get it to work.
Author response
Dear Collinlittle,
Thank you for your feedback. We're sorry to hear about your experience with our plugin and the Distance Rate Shipping plugin. We strive to address all support requests promptly, and we want to clarify that our support window aligns with the standard practices on CodeCanyon.
To continue receiving support, we encourage our customers to consider extending their support period. We regularly test our plugins to ensure compatibility with the latest versions of WordPress and WooCommerce and are committed to resolving any issues that arise.
If you have any further questions or need assistance, please feel free to reach out.
