Author response

Hello,

We couldn't reproduce this on our end. To install the theme please follow instructions from this article. For demo import you can follow steps from this article here.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.

We hope that everything will be resolved and that you'll reconsider your rating afterward.

Best,
Mikado