for Customer Support

Initially I was very annoyed with this theme, it felt like there were only problems from the moment I installed it, but now I would definitely recommend it to anyone wanting to build a directory site.

A huge thank you, and once again sorry to John Elmer for helping me through my frustration. John had the utmost of patience with me, even when I was not the friendliest, and after some back and forth we were able to find our groove and he has helped me with so many parts of this theme.

John, I cannot even imagine how tiring it must be to work with people like me who struggle to comprehend written instructions, but thank you that you do, I would not have a functional website without your help. You deserve a raise!

Author response

Dear MelissaM168,

Thank you so much for sharing your experience with our theme and for your kind words about John Elmer. We understand that getting started with a new theme can be challenging, and we’re glad to hear that John was able to help you navigate through the initial hurdles.

It’s heartening to know that John’s patience and support made a positive impact and that you’re now satisfied with the theme. Your honesty and understanding mean a lot to us, and we appreciate your recommendation.

We’ll be sure to pass along your compliments to John—he truly is a valued member of our team, and feedback like yours reinforces the importance of the work we do.

Thank you once again for your support, and please don’t hesitate to reach out if you need further assistance in the future. We’re here to help!

Warm Regards,



Natyra from Cridio
Customer Success Ninja

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