No response for over a week... How can I request a refund?
Author response
Dear sir,
Our CRM software is one of the fastest-selling software in the CodeCanyon and we have the top-notch code structure. Every functionality has been checked by our QA teams and the software passed the codecanyon quality check.
We have a vast installation guide resource and our code is well documented.
We provide top-notch customer support through email and one-to-one video calls. Sometimes we also offer 50$ premium software installation service for free. We reply to all of our client's queries within 6 hours.
Customer satisfaction and building top-notch software is our first priority.
It is unfortunate you have missed something. If you face any problem please reach out to us via our support email or comment below the product's section.
Hope we can serve you better next time.
Thanks and well wishes,
Omega Team