Unable to talk to anyone concerning the licence changes. I bought this some time ago back in 2013, and used it a couple of times, I can understand the changes to support but not access to the templates section. To be fair, this plugin seems dead now maybe it's time to move on. Their introduction of AI tools seems like a desperate move again it means you have to pay 70 dollars again. Disappointed
Author response
Hello, The plugin support is provided via it's support portal: https://support.wpbakery.com/
If the license was purchased in 2013 then it's support tenure has most likely expired. The support tenure can be renewed under your account in codecanyon.
The features such as AI are available for free with an active support tenure.