Firstly, the product itself turned out to be of extremely poor quality. It does not correspond to the advertised specifications, and I feel deceived as a consumer. I am sure you understand how important it is for customers to receive a product that matches the description and expectations.

Secondly, after seeing your update for the product, I eagerly downloaded it, hoping for improvements and bug fixes. To my deep dismay, I did not find any noticeable changes. This raises questions about your accountability to consumers and the quality of your products.

Nevertheless, the most offensive part of this situation is the deletion of my comment without any explanation. This is extremely unprofessional and an excessive display of disrespect towards your customers. I expect a company that values its customers to provide clear and adequate explanations in such situations.

I am not going to silently accept such an attitude towards customers. I am considering the possibility of contacting the relevant consumer protection authorities and publicly disclosing this negative situation. I hope that you will take specific steps to improve this situation and restore my confidence in the quality of your products and service.

I expect you to address this issue with the necessary attention and provide me with detailed responses as soon as possible. Thank you for your consideration of my request.

Deleted comment:
"I purchased an extended license for this product back when Version 3.0 was released on July 11,2023. Now. I have noticed that Version 3.2 was released on October 7. 2023. When downloading the archive. I observed that the previous and current archives have no differences in files, they have the same checksum and hash value. I kindly request that you address this issue by providing the updated versions. We thoroughly verify each version by comparing every file to ensure that the developers are indeed maintaining and evolving their product."