There are many bugs in the theme. And the support team is beyond terrible.
Author response
Hello
1) The issue you mentioned about Bug: It has to do with the translation language and it's not really an error. We've shown you how to translate languages and what apps you need to install
2) Support issue : I read your ticket to see if they are truly enthusiastic about helping you and found that they responded quickly and fully to the issues you raised. I really don't understand how "bad" the support you describe is?
3) Because the issue you raise is not a defect, you are not entitled to a refund in this case
Thank you