Author response

Hi there,

We are sorry to hear this but but since we do not have enough of information from your comment nor can we locate any request from your Envato username we would appreciate it if you could submit a ticket to our help center and one of our support agents will assist you with any theme related issue you encounter.

You can always read more about the refund policy here but we do hope that you will turn to our support team as well as reconsider your rating.

Best,
Mikado