Author response

Hi there,

We are sorry to hear this but when it comes to the speed we can suggest you to put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here.
Also the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme's changelog once the update is out and you will for sure be notified when the theme update is out.
You can always read more about the refund policy here but we do hope that you will turn to our support team as well as reconsider your rating.

Best,
Mikado