Horrible customer support!!! Bought the theme. Installed it and received errors in widget area. Could not get any support so I deleted the website and installed everything again (very cautiously) to make sure it wasn't my mistake. It wasn't... Once I had it installed, I tried to register it again (because it's required and you can't do anything otherwise) and now I get a message that it can't be registered until the other registered one is unregistered.. We'll guess what?.. that one was deleted so how am I going to do that? And now "Customer Support" has not even responded 1 1/2 days later. Don't use these guys for any of their products unless you just want to give them money
Author response
Hello,
We are sorry to hear that you've got this impression.
Block based widgets added in newer WordPress versions do require a bit more demanding resources and you can see our recommendations regarding those in this article - Recommended PHP Versions And Resources And How To Set Them.
Please note that it's necessary to deregister purchase code before resetting your database or reinstalling your WordPress. If you however deleted the installation before deregistering your purchase code you should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article - Deregister Qode Interactive themes via the Help Center.
We’ve deregistered your purchase code now and we see that your ticket has been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center and they will gladly help you.
We hope that you'll reconsider your rating afterwards.
Best,
Mikado
