The worst experience ever! Instead of fixing the issue with the plug-in that I had, once I gave them the access to my admin, the help desk (Asif Jun 19, 2022, 08:33 AM) made it worst!!
I do NOT recommend purchasing that template as the plugs that you need to have to make the demo work, can not be installed with WordPress easily. ERRORS all the time.
The worst experience with a template.
Better choose another one and also help desk is really not helpful. Since 7 June 2022 I ask to support and today 20 June, my problem is not fixed! They make it worst!!!
AVOID giving them access to your admin. The best is that you don't buy that template.