Author response

Hi there,

We have located your request, and we are glad to see that you did manage to submit it. Also, we do see that it was responded to by our support agent which is more than willing to help always. Possible you did try to contact us on a wrong email, we hope that you know by now that we do have our support help center where you can always contact our team about any issue you do encounter.

We do hope that you will change your impression as we do see that help was provided.

Thanks

Best,
Edge