for Customer Support

after 3 days of asking for assistance, no one has answered me yet.

Author response

Hello,

Sorry to keep you waiting. We're having some increased activity over the past couple of days. Usually, we respond in a much shorter time period.

When it comes to your thread #1958658 we see that you got in touch with our support staff, who are looking at your issue as we speak. Thank you for providing us with your credentials, it helps a lot.

Have in mind that we'll do our best to help you with all theme-related issues and if there's been a mistake in the update process, we'll fix it right away, don't worry about that.

Hope we can solve this quickly and that you'll be satisfied with the results. Perhaps eventually improve your rating for Industrialist theme.

Thank you in advance!

Mikado

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