for Customer Support

I love this theme but after I downloaded it, it's mostly blank and doesn't look anything like what I thought I was buying. I purchased on 2/11 and have opened THREE support tickets to try & get help to fix it but I still haven't received a reply. I paid $51.00 USD for this theme that supposedly has 6 months of "support" but I can't use the theme and support is nonexistent. I will have no choice but to request a refund if I can't get help to fix the problem soon. Esmet, if you're still out there....PLEASE help me! Pam G.

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