It is tough to choose just one reason for my rating. If you have questions, your ticket is answered very quickly and the agent anticipates multiple steps in advance. That saves time going back and forth. So their staff is really top notch.

Also worth mentioning is that their documentation is very well put together. Great instructions and screen captures to supplement their text. It's very helpful!

The theme itself is easy to customize. The listings can be a bit cumbersome but that's not a high hurdle to clear. Their bold builder is extremely user-friendly. It really makes page creation quick and easy.