for Customer Support

We have submitted a ticket reporting a gallery malfunction, and we were instructed to give access to their support team, not only support has not fixed this situation, but carried out operations in the backend that heavily affected the site configuration and functionality, today we woke up with a left in a poor condition, and the operation disrupted.

Author response

Hi, please check https://codexthemes.ticksy.com/ticket/1755159/ , we have just deactivated and reactivated your plugins, not more. We have also tested everything after that, everything was fine. Would you be so kind to provide bit more info on that?

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