Author response

Thank you for sharing your feedback. We’re sorry to hear about your experience, and we take all customer concerns seriously. Our goal is to provide a fully functional and reliable product, and we regret if there was any miscommunication or unmet expectation.

Regarding the issues mentioned, our support team is always ready to assist with troubleshooting at no extra cost for genuine product-related concerns. If there was any confusion about fees, we’d be happy to clarify—typically, fees only apply for custom development work beyond the original scope, not for standard support or bug fixes.

We’d love to resolve this for you promptly. Please reach out to us directly at support email/WhatsApp/team, and we’ll ensure your concerns are addressed fairly. Your satisfaction is important to us, and we appreciate the opportunity to improve.

Here, we value your satisfaction and strive to deliver the best experience. If you're happy with our product, we’d greatly appreciate your honest review—it helps us grow and serve you better! https://www.facebook.com/photo/?fbid=1284003230400184&set=a.500175058783009